Request an Exchange

Exchanges are free within 60 days on unused, unworn lenses. Fill out the form below — we'll confirm by email, then you print your slip and ship it back. Wrong frame, wrong color, or damaged on arrival? We've got you covered.

How it works

1. Submit the form above — we'll email you to confirm within 1 business day.
2. Print your return slip (or write your order number on a note).
3. Pack the unused lenses and the slip in a padded envelope or small box.
4. Mail it to our returns address below — any carrier; tracking recommended.